Hello everyone and hope you all had a great Labor Day weekend. This place here was the greatest storage unit I have ever had. I rented one of the large units that had two doors and could drive through as it was huge. I had checked all the area and found this to be the only one of this size in the area. I rented I guess for seven months, qhile searching for a home to buy. The management was very friendly. I had set my monthly payments up for auto pay and every month was played on time and no stress of doing the payment myself. I took advantage of the dumpster there with reasonable amount of trash each time I needed and was welcomed to leave a work vehicle overnight when I had needed. The manager made it so easy working there with my storage. I will definitely refer this company for storage in the future and use again myself. Thank you all there at Zion Crossing Self Storage.
The woman at the front desk, the "office manager," is the owners sister apparently. I spoke with her repeatedly. She would tell me something different every time and never remember our conversation. One day she would tell me something was fine and the next literally yell at me and claim she never said the things she did the day before. It's mind blowing that she's the "manager" of the place. Spend 5 mins talking to her and you will know exactly what I mean.
Hi everyone! I recently found myself in a situation where I had to move and needed a place to keep my belongings temporarily. After searching all of Charlottesville, these guys not only had availability, but they also had some of the best rates. I kept my things here for just over 3 months and never had any issues whatsoever. Management and the facility are nice, you can't go wrong here!
Good storage units, good price. Manager good to work with. I've had several storage units at different times and have been really happy. Not too sure what the one bad review is for. I guess if you don't pay on time you might have to pay a late fee and I guess some people just don't understand.
DO NOT TRUST THESE PEOPLE not with your money or your things.
These people tried to scam me. They had some low rates so I chose to store with them. Even though they offer ABSOLUTELY NO INSURANCE. After my things were in their facility they tried to impose all these other charges and refused to let me have my things until they were paid. They even threatened to kick me out. Even though my rental fees were paid. I paid them though it was a total scam. I gave them permission to charge my card on the date my storage fees were due when I moved in. They kept my card on file but claimed that I didn't give them the permission and charged me late fees for not paying the rent on time. I mean it was one outrageous scam after another. Then the "manager" tried to tell me I didn't need to provide notice before vacating. I asked her repeatedly what I needed to do to vacate without any further charges and she literally beat around the bush, even at one point saying she "didn't really know." The contract stated I would be charged if I didn't give notice. Yes, yet another scam to get me to do something that they would later charge me for. I mean this was the craziest experience I have ever had and I'm blown away they stay in business. Though most of their units were unoccupied so clearly people must already know about them. But in case you don't, and we're fooled by their one good google review like I was..STAY AWAY FROM THESE BACKWOODS SCAM ARTISTS.
My family and I just moved out of the storage unit after getting settled in. The manager was very flexible in letting us downsize after being there a month or so. When it was time that we did not need the unit, we were able to leave with no problems. The area is clean. Prices were affordable and somebody is always there during business hours. It was a life saver during our transition.
Zion Crossroads Self Storage is a US Storage based in Troy, Virginia. Zion Crossroads Self Storage is located at 659 Better Living Dr, Troy, VA 22974, USA.
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